Guest books are acknowledged as a means of public dialogue and have been used as a source of information regarding visitor experiences in museums. The current paper focuses on an exploratory case study, namely the experiences visitors have at the Iron Gates Hydro-electrical power plant in Romania. According to the classification of Pekaric et.al. 1999 and using the entries in the visitor books for 12 months, the study highlights the fact that while Object experinces are dominant, there is no doubt that for quite many visitors, there is a feeling of pride and ownership obvious in their short narratives.
Assessing visitor experiences at the Iron Gates hydro-electrical power plant (Romania)